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Frequently Asked Questions

Below is a list of Frequently Asked Questions. Hopefully they will answer any questions you may have. If your question isn't covered please send us an email and we will aim to reply within 24 hours.

Q. What are the post and packaging charges?
Q. What payment methods do you accept online?
Q. How long does it take for items to be delivered?
Q. Can I purchase from the website if I live outside the UK?
Q. Can I purchase your products from a shop?
Q. Can I book a special out of hours shopping appointment?

Q. What are the post and packaging charges?

 
Free (UK only)

Q. What payment methods do you accept online?

 
We use Pay Pal to process our payments online. This is a secure way of paying online. TS2 Menswear never see your credit card details.

Q. How long does it take for items to be delivered?

 
Generally 2-5 working days.

Q. Can I purchase from the website if I live outside the UK?

 
Amongst supplying our homeland, the UK, we can also post abroad. Please email us with your requirements and we will calculate postage charges and email you back with a quote and secure payment link.

Q. Can I purchase your products from a shop?

 
Yes, click here for our store location.

Q. Can I book a special out of hours shopping appointment?

 
Yes, special shopping appointments can be made, either email or call us to arrange a convenient time and day.

Christmas Delivery

To receive your order in time for Christmas please place your order before 4pm on Thursday 22 December 2011 if you are a resident of the UK. For international orders please contact customer services to confirm the date which orders are to be received by to ensure delivery before Christmas

Christmas Gift Returns Policy

We have extended our Returns Policy so that items purchased for Christmas Gifts may be returned for a refund or exchange up until 09 January 2012. Please note if an item is not suitable we kindly request you contact us at your earliest opportunity to obtain a returns authorisation number. Items returned must be in their original condition, unworn and with tags attached. They must also be free of any marks or fragrance.